My Personal Data

Our store is processing your personal data so that our systems are able to track and deliver your order to the best of our abilities.

HOW TO TRACK YOUR ORDER:

  1. Complete your payment to place a confirmed order.
  2. Copy or Save your tracking number that you will be able to see either at the end of the order placed notification window or in your order confirmation email.
  3. Locate the menu item for our "MY TRACKER" 24/7 accessible, customer clarity initiative application tool. OR by clicking this link and saving the URL in your browsers bookmarks. https://www.ecstatech.co.za/apps/parcelpanel
  4. There are two ways to track your order from the "MY TRACKER" page you should be on now if you followed steps 1-3 correctly.
    1. Paste your tracking number you copied, in step 2, and paste it into the relevant text box. (Recommended for best results.)
    2. Alternatively you can locate your orders package by entering your order number along with the email address used to placed the same order.
  5. Hit ENTER or click "Track" and you will now see the details relevant to your individual order number.



FOR FURTHER ASSISTANCE

Please let us know if you have any complications or trouble placing and tracking your order. One of our customer service agents will be more than happy to assist you.

 

 

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